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Connecting sustainable and well-being-enhancing behaviors: Reflections through daily practices of young adults

Publication

  • Kowalski, M. & Yoon, J. (2024). Connecting sustainable and well-being-enhancing behaviors: Reflections through daily practices of young adults. DRS: Design Research Society, Boston, MA. Download
  • Kowalski, M. & Yoon, J. (2024). Connecting Sustainable Behavior and Subjective Well-being: An Experiential Model for Design, Journal of Design Research (Under review)

An experience sampling study was conducted to further understand daily activities of young adults with implications for Environmentally Sustainable Behavior (SB) and Subjective Well-being (SWB) simultaneously. Studies on SB and SWB are pre- sent in established bodies of design research, though connection across these strands appears limited. Analysis of 209 survey responses from 27 participants showed that while many activities were reported with mutually positive outcomes for SB and SWB, when there was conflict, individuals were more likely to prioritize their own subjective well-being over environmental sustainability. Activities that included designed prod- ucts and environments that more readily supported SB and SWB without imposing an external conflict, and those that included social bonding and sharing of resources led to more mutually positive outcomes. The findings present avenues for design research- ers and practitioners in developing designs that can address individuals’ well-being and environmentally sustainable behavior in a more positive and complimentary manner.

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Information system for the waiting room of the emergency department

Research conducted at Industrial Design Engineering, Delft University of Technology
Publication:

  • Yoon, J., & Sonneveld, M. (2010). Anxiety of patients in the waiting room of the emergency department (pp. 279–286). Presented at the 4th international conference on tangible, embedded, and embodied interaction (TEI), Cambridge, MA, USA: ACM.

Several studies have shown that although people in the waiting room of emergency department often feel numb, being afraid, or having no control, and hospital staffs often fail to notice these patients’ problems and to offer appropriate and timely patient care. This project aimed to understand the patients’ experiences in the waiting room and to develop a design intervention that enhances the waiting experience. I explored the context and interactions in the waiting room with a focus on the factors that cause anxiety of patients by observing them and their family members, and interviewing the head of the department. The main findings were distrust between patients and staffs of the hospital, the patients’ consistent focus on their status, and an uncertainty about the waiting time. To moderate these anxieties, an interactive information service that enables patients to gain sufficient information about the procedure and the waiting time was proposed. The solution creates an informative environment through an ambient visualization that embodies the patient profile and the order of waiting people in real-time on the basis of the result of patients’ triage tests and the operation policy of the department.